Nokia Hit By Faulty Mobile Phone Batteries

Wed, 15 Aug 2007

Nokia, the world’s leading mobile phone manufacturer, yesterday issued a worldwide warning regarding faulty batteries that could overheat in up to 46 million of its mobile phones .

The electronics firm said it had received 100 complaints which stated that when charging, the batteries short-circuit, expand and eject out of the back, leaving the handset unusable.

A Nokia spokesman said the problem occurs after a phone has been charged more than 200-300 times and that the battery expansion is caused by a chemical reaction.

Nokia is offering to replace the BL-5C batteries free as a precaution and insisted that "no serious injuries or property damage" had been reported as a result of the overheating.

The problems are confined to BL-5C batteries made by Matsushita between December 2005 and November 2006 and exclude over 250 million BL-5C batteries made for Nokia by other manufacturers .

Nokia could not comment on how many of the batteries were in use in the UK, but did say it had received two complaints of batteries overheating in Britain .

Analyst Richard Windsor estimated the problem would cost Nokia a maximum of £65 million and added that similar situations in the past have resulted in the supplier having to fork out for any costs involved.

Meanwhile rival mobile phone firm Sony Ericsson said it depended mostly on batteries from Sony and did not use Matsushita batteries, while both LG and Samsung said its handsets had not been affected.

A full list of the Nokia handsets that include the battery can be viewed online at: nokia.com/batteryreplacement.

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