UK owners of the new Samsung Galaxy Nexus smartphone are reporting that they are occasionally unable to use their handset due to an odd problem with the volume control.
ZDNet.com reports that as many as two-thirds of Galaxy Nexus users have been affected by bug, which some suggest could be a hardware-specific issue with the highly anticipated smartphone .
According to the technology website, it appears to present itself as the volume control changes erratically when the phone achieves 2G network signal in the 900 Mhz frequency — a common wavelength across Europe, also known as GSM 900.
Users are unable to control the volume with the side hardware buttons, meaning the device user may miss calls and text messages. But in some cases the bug takes over the entire device, rendering it useless.
In a tweet to one customer, O2 said it was unable to fix the problem but reassured followers that both Google, who provide the Android operating system, and Samsung have both been informed of the problem.
The Galaxy Nexus, which launched in the UK last week, is the first Samsung smartphone to run the new Android 4.0 “Ice Cream Sandwich” mobile OS and is viewed by many as the main competitor to the Apple iPhone 4S .
Other great features of the handset include a 4.65-inch HD display with 720×1,280-pixel resolution, a 1080p video camera and a 1.2GHz dual-core processor.
